Refund policy
We want you to love your Into Recovery order. Every item is printed especially for you, so if something goes wrong with production, we’ll make it right.
We’ve got you covered if:
- Your item arrives damaged or defective
- You receive the wrong item
- There is a printing or manufacturing error
Contact us at support@intorecovery.shop within 30 days of delivery and include your order number and a clear photo of the issue. Depending on the situation, we’ll arrange a replacement or refund. There is usually no need to return the damaged item.
Because every item is made to order, we’re unable to accept returns or exchanges for incorrect size or color selections or for a change of mind. Please check the size chart on the product page before ordering.
If your package appears to be lost in transit, contact us and we’ll help get it sorted out.
Questions? Email support@intorecovery.shop. We’re happy to help.